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FAQ

HOW DO I PURCHASE WINE?

Two Wolves wines are sold directly to our Tribe members through our online releases in spring and fall. In order to be eligible to purchase wine, you must Join the Tribe to be notified of release dates. We only ship to customers 21 and older residing in the following states, so please note that you must live in a state we ship to in order to join:

AK, AZ, CA, CO, CT, D.C., FL, HI, IA, ID, IL, LA, IN, ME, MI, MO, NE, ND, NH, NM, NV, NY, OH, OR, PA, SD, TN, TX, VA, VT, WA, WY

WHERE DO WE SHIP?

Though we would love to share our wines with everyone, we are a very small winery and currently only ship to the following states:

AK, AZ, CA, CO, CT, D.C., FL, HI, IA, ID, IL, LA, IN, ME, MI, MO, NE, ND, NH, NM, NV, NY, OH, OR, PA, SD, TN, TX, VA, VT, WA, WY

While we have no immediate plans to export our wines to Europe or elsewhere outside of the USA, we’d encourage you to sign up for our newsletter to stay up to date on all things Two Wolves.

WHAT ARE YOUR SHIPPING POLICIES?

Our carrier of choice is FEDEX. You may choose the speed of service, though we recommend overnight. We recommend shipping to a home or office where a person 21 years or older will be present to receive and sign for the package to avoid delayed or returned shipment. You may have the wines shipped to or held at your local FEDEX ship center.

All wine ships from Santa Barbara County, California. Shipping times may vary depending on order day, time, and destination. Shipping charges are calculated based on weight and destination of shipment.

WE RESERVE THE RIGHT TO HOLD PACKAGES IF INCLEMENT WEATHER POSES A RISK TO THE QUALITY OF THE WINE. WE WILL NOTIFY YOU IMMEDIATELY IF SHIPMENT IS DELAYED.

WHAT IS YOUR RETURNED PACKAGE POLICY?

If your package is returned to us because there was not a person present at the given address to sign for it, we're gonna drink it! But, if you want it to be re-shipped, you will be required to pay the carrier return fee (80% of original shipping charge), a $10 re-processing fee, and the new shipping charge. Contact Us directly to coordinate the re-ship.

You can also opt to receive a refund on your shipment minus the carrier return fee.

IS YOUR PACKAGING RECYCLABLE?

Absolutely, our shipping boxes are made from recycled cardboard and can be reused or recycled. Read more about our sustainability efforts here.

DO YOU HAVE A TASTING ROOM TO VISIT OR HOST WINERY TOURS?

We are not open to the public as we are not licensed for either.

DO YOU SELL YOUR WINE IN RESTAURANTS AND RETAIL SHOPS?

Our wines are not available in retail stores. We sell directly to our Tribe members through online releases. However, if you happen to be in California, you can look for our wines at the following restaurants: Full of Life Flatbread in Los Alamos, Petit Crenn in San Francisco, and a soon-to-be-named restaurant in Los Angeles!

DO YOU EXPORT YOUR WINE?

We do not export our wine at this time.

HOW MUCH DO THE WINES COST?

Our prices vary depending on the wines released. All pricing information will be available to Tribe members once the wines become available to purchase.

I SIGNED UP FOR THE TRIBE, NOW WHAT?

As a member of our Tribe, you will receive an invitation twice a year to purchase wine during our spring and fall releases. Be on the lookout for a save-the-date email prior to the release date, with details on how to purchase. 

DO YOU ACCEPT DONATION REQUESTS?

While we have a soft spot for worthy causes and would love to be able to contribute to donation requests, we are a very small winery and do not produce enough wine to donate at this time.

DO YOU CARE WHAT I THINK ABOUT THE WINES?

Of course! If you have something to share, please feel free to send us an email at inquiries@twowolveswine.com or leave us a note on Instagram. We'd love to hear from you.